@Dunwyth said:

But a little positivity, patience and benefit of the doubt would be helpful here.

I think the point is that fans have been patient. There were technical difficulties during the very first set of webcasts in 2010. But it was the first time they did it and people generally were forgiving. That was four years ago. The issues persist. And Nugs barely acknowledges the issues.

So we're at the point where we can either just stop purchasing webcasts or we can start shining a light on the situation in no uncertain terms so that those who can make a difference will do so. When LiveNation/TicketMaster drop the ball during the ticket sale process, no one hesitates to call them out. Why is this any different? It's not personal. This process is broken and it hasn't been addressed (certainly not with anything resembling transparency). It needs to be.